Privacy Policy

This Privacy Policy explains how we use any personal information you provide to SKA Financial Consultancy when you use our services or our website. We respect your right to privacy and are committed to maintaining it. We only collect your personal information in accordance with the relevant laws and regulations. By accessing, browsing or using this website you confirm that you have read and understood this Privacy Policy. Please ensure that you have read and understand this Policy, particularly the section detailing your rights in relation to the personal information that we collect about you.

Who we are

Our website address is: http://ska-financial.co.uk.

This website is operated by SKA Financial Consultancy Ltd whose registered address is 18 Elm Grove, Kinver, South Staffs, DY7 6JG.

What personal data we collect and why we collect it

We collect and process personal information in order to analyse and assess your Gambling Commission licence requirements, provide financial consultancy services and to inform industry sector trend analysis.

We collect information through the SKA Financial Consultancy website and through direct requests for information from you as the client. Personal information we will collect from you will vary in nature dependent upon the services we are providing. Here are some illustrative and non-exhaustive examples:

Personal data about you: name, address, date of birth, email addresses, telephone, job title and working pattern.
Personal data to contact you at work or home: name, address, email addresses and telephone.
Personal data to monitor your use of our website: see the “Cookies” section below.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact Forms

When you get in touch with us we capture the following information via the contact form on our Contact page.

Name, address, email addresses, telephone and comments.

Caching & Cookies

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Please note that we are not responsible for the content of external websites.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics, the web analysis service provided by Google. Google utilises the data collected to track and examine the use of our website, to prepare reports on its activities which we review and it shares those reports with other Google services. Google may also use the data collected to contextualise and personalise the ads on its own advertising network. The personal data that is collected is cookie and usage data, and the processing takes place in the USA under Google’s standard terms and privacy policy. Google’s privacy policy can be found at https://policies.google.com/privacy.

To opt out of being tracked by Google Analytics across all websites , visit https://tools.google.com/dlpage/gaoptout.

Who we share your data with

We will disclose your personal information internally within SKA Financial Consultancy Ltd.

We may disclose your personal data to third parties (outside SKA Financial Consultancy), but only when it is necessary to do so, and subject to our confidentiality obligations. Such recipients include but are not limited to: the Gambling Commission; our bank, auditors and accountants; debt collectors; our insurance brokers and underwriters; HMRC.

We take all appropriate steps as required by law to ensure that, where the other party is a data processor, that they have appropriate data security systems in place and process data solely in accordance with our instructions.

How long we retain your data

Our policy is to hold your personal information for as long as is needed for us to be able to provide our services to you. SKA Financial Consultancy’s general retention policy is to retain information for 6 years.

However, we may be obliged to keep your data for a longer period, for example where required by our legal and regulatory obligations, or in order to ensure that we have effective IT back-up systems.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

You have various rights over your personal information and how it is used under the GDPR / Data Protection Act. The Information Commissioner’s Office (ICO) website provides a useful summary of your rights on their website https://ico.org.uk/your-data-matters/.

You have the right to ask us for a copy of the personal data we hold about you;
You have the right to ask us to rectify information you think is inaccurate or to complete information you think is incomplete;
You have the right to ask us to erase your personal information;
You have the right to seek to restrict processing of your data;
Where you have given us information, you have the right to ask that we transfer the information from one organisation to another or give it to you.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Our systems are all UK based, and we do not use third party service providers based outside of the European Economic Area. Visitor comments, however, may be checked through an automated spam detection service that is outside of the European Union.

How to contact us

If you have a question about this Policy or you have a concern or complaint about the way in which we process your personal data, please contact Simon Knee at simon.knee@ska-financial.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO). Complaints can be submitted through the ICO’s helpline on 0303 123 1113. Alternatively the Information Commissioner can be contacted at:

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. www.ico.org.uk.

Additional information

How we protect your data

We have a duty to, amongst other things:

keep sufficient information to provide the services and fulfil our legal responsibilities;
keep your records save and secure;
only keep information for as long as it is required (as per the details above).

We have robust security arrangements in place to guard against unauthorised access, use, alteration or destruction of, or the accidental loss of, your personal data. We have technical security measures, rules and procedures in place to ensure that any personal data we hold is only accessed by those authorised to access it. We have in place, and comply with, an information security policy which sets out the security standards we use to protect your personal data.